Dear Valued Customers,
For ensuring your orders will be processed well during the impending Spring Festival, we sincerely remind you to take notice of the following things:
- Holiday time:
We will have a holiday for Spring Festival from January 11th to January 28th, 2023.
We will process orders as usual during the Spring Festival to meet customers' requirements. On the other hand, please understand that the processing and production time will be affected and delayed.
The standard and express logistics will take the rest off from January 15th to January 28th. Therefore, parcels of orders after the deadline will be shipped out from January 28th.
- Cutoff-dates for the orders:
Orders before January 10th will be shipped out before the holiday. Those placed after January 10th will be shipped out in a chronological line of order payment during the working time of the logistics companies.
Due to the impact of the timeliness for production and logistics, We can not guarantee the fulfillment time for those orders. All goods in the store can be purchased as usual during the holiday.
- Customer Service：
The Customer Service team will keep solving your problems during the holiday. And please contact us via Customer Service email. We will reply to you as soon as possible.
We sincerely appreciate your understanding, your support for the long term, and your trust, which are always inspiring us!
Happy New Year to all of us!